Terms and Conditions
Only registered guests are allowed inside the building or on the grounds. No outside visitors will be permitted.
Reservations:
For reservations made directly on our website or via phone, a first-night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa, MasterCard, Discover, or American Express card provided. If booking your reservation less than 14 days before your arrival, the entire reservation amount will be charged to your credit card.
The remainder of your balance is due at check-in and can be paid by credit card or cash. Your reservation is not confirmed until your deposit has been successfully processed. An automatic confirmation will be sent by our reservation system to the email you provide.
Reservations made through third-party websites such as Booking.com, Expedia, HotelTonight, ETC. will be charged a 100% deposit at the time of booking.
Friday & Saturday nights must be booked together. There are no check-ins or check-outs on Saturdays. Holiday or special event weekends many include additional night requirements.
Rooms are only cleaned and made up in between guests (not during guest stays) but extra linens, towels, soaps will be made available upon reasonable request.
All occupants of a room count as a guest regardless of age. Children under the age of 18 must be accompanied by a family member. All guest names must be listed on the reservation for your safety in the event of an emergency. Pets are allowed in the cabins and are not allowed in the standard rooms. Pets count as a guest and will incur a $25 per night per pet charge.
Check-in & Check-out:
Check in is 3pm to 8pm
IF YOU ARE GOING TO BE LATER THAN 8PM YOU MUST NOTIFY US WHEN BOOKING YOUR RESERVATION.
Check out is 10am (any guests leaving after this time will be assessed a $25 late check out fee)
No Check ins or Check outs on Saturdays
Cancellation Policy:
At The Wagon Wheel Motel, we understand that life sometimes throws a curve ball and plans unexpectedly change. We make many preparations, including purchases and scheduling our staff, based on reservations. Cancellations affect us greatly, therefore you must agree to the following cancellation policy at the time of booking:
For reservations made directly on our website or via phone, a first-night deposit plus lodging tax is required to secure your reservation and will be charged to the Visa, MasterCard, Discover, or American Express card provided. If booking your reservation less than 14 days before your arrival, the entire reservation amount will be charged to your credit card.
If your plans change after your reservation is confirmed and you booked directly through our website or via phone, cancellation notice is required 14-days in advance of your arrival date. With this advance notice, we will refund your credit card deposit minus a $50 cancellation fee, per room reserved. The $50 cancellation fee also applies to changes to your arrival/departure date that result in a shorter stay.
Reservations canceled less than 14-days prior to your arrival date lose their deposit.
The Wagon Wheel Motel does not take responsibility for changes to your reservation due to inclement weather, unforeseen changes to travel plans, personal sickness or injury, or family emergencies.
We highly encourage guests to consider purchasing trip insurance in the event an emergency arises that impedes your travel plans. A visit to InsureMyTrip.com to compare affordable options is well worth your travel investment.
No refunds are provided for late arrivals, early departures, no-shows, or weather-related cancellations.
Cancellations MUST be made by phone, not via email.
If you made your reservation through a third-party website such as Booking.com, Expedia, HotelTonight, ETC, you are bound to the cancellation policies agreed to when booking on their website. The cancellation policies on their website do differ from our standard cancellation policies and range between 50%-100% loss of your deposit. Any reservation made on a third-party website must be canceled through the third-party website.
By booking directly with The Wagon Wheel Motel website (Wagonwheelmotel.net) or by phone, you are always better protected.
Other Policies:
The Wagon Wheel Motel is a NON-SMOKING & NON-VAPING property, with the exception of the designated smoking area away from the lodging area. A minimum $250 cleaning fee is imposed for smoking or vaping in rooms or cabins.
Pets are not allowed in rooms, only in Cabins and are not allowed on beds or futons (if there is evidence of pets found in rooms or on beds or futons in cabins an additional cleaning fee will be applied).
Any violation of these policies will result in the need to find other accommodations immediately.
Refunds will not be considered.